PROJECTS

 

Start-ups

Start-ups

CCM Benchmark | Paris, FR

Conducted solution analysis and vendor selection. Defined business processes and built in customizations for the software. Provided user support post go-live. Managed data migration. Analyzed data integrity and set in place data quality management safeguards for financial, accounting, and customer data. Increased efficiency of CRM and Accounting processes, estimated value generation $3k/pa.

Dalia Research | Berlin, DE

Conducted solution analysis and vendor selection. Defined business processes and built in customizations for the software. Provided user support post go-live. Managed data migration. Analyzed data integrity and set in place data quality management safeguards for financial, accounting, and customer data. Increased efficiency of CRM and Accounting processes, estimated value generation $3k/pa.

Corporates

 
Shell | Rotterdam, NL; Hamburg, DE

Providing strategic guidance and portfolio management for IT initiatives for Shell's DACH retail network (2,500 sites). Preparing investment proposals, conducting value analysis, and managing operational improvements for project spanning: Marketing, Loyalty, Business Intelligence, Wet Stock Management, Retail Supply Chain, Compliance, and Payments.

Gathered and validated user requirements (user stories) on client site for the implementation of a SaaS Leasing and Credit solution. Defined product bugs and collaborated with development team in Paris (Agile/Scrum) for correction. Managed client relationship. Lead UAT and user training.  Prepared BI reporting for financial and regulatory review. Significantly reduced bugs, addressed operational, yielding savings of +$500k/pa.

Linedata | Paris, FR; Bogotá, CO
Natixis CIB | Paris, FR

Prepared user stories, test cases, and wireframes for a Client Onboarding SharePoint Site.Reviewed UX, design, and workflows with investment manager. Contributed to a productroadmap and Kanban (Agile). Translated training documents from French to English, and vice-versa. Prepared activity reports for the solution manager.

Navy Federal Credit Union | Fairfax, VA

Held workshops to define a communications digital transformation initiative. Researched competitor offerings and conducted gap analysis. Gathered functional/technical requirements from business area leads. Documented project KPIs. Collaborated with leadership to build support and buy-in while resolving key pain points. UX design, business process mapping, and user acceptance testing for digital communication channels. Researched industry trends and best practices. Supported the change management team and provided training to the relevant business areas. Achieved cost savings of +$1m/pa.

Dimension Data | Centerville, VA

Developed Kanban and product roadmap with the product manager—prioritized the backlog of user stories for sprint planning. Solicited functional requirements from the CEO, CFO, Account Representatives, and Clients to identify value-adding enhancements to support the development of the solution. Wrote and guided the execution of regression testing and UAT. Provided training to clients for significant operational changes. Reverse engineered the platform to documented functionality. Improved platform efficiency and costs, estimated value +$500k/pa.

The Bank of New York Mellon | New York, NY

Lead data quality management initiative of over 300k client records—global initiative. Completed with minimum margin of error ahead of schedule. Defined new quality standards per business requirements. Relayed status updates and issues to the PMO.

HIGHER EDUCATION

 
GEM | Grenoble, FR

Conducted research on French policy concerning work and educational initiatives, gathering data from over 100 départements (French regional divisions). Information collected included policy initiatives, details on implementation, status, and KPIs. Research conducted in French, and contributed to a broader research initiative to compare policies in all European Union member states.

University of Lynchburg | Lynchburg, VA

During my undergraduate and graduate studies, I held positions within the Academic Excellence program. This included editing texts used for coursework, tracking evaluations, planning speaker presentations, and contributing to continuous improvement efforts. Another position was at the University's Marketing department, where responsibilities included web enhancement, marketing strategy, photography, and other various marketing tasks.

© 2019 by Daniel Telele.